Refund policy
We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
To start a return, you can contact us at info@getanml.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
NOTE: We offer a generous money-back (excluding shipping) return policy for first time orders up to 60 days. However, if you order more than one unit of a product (e.g. 4 units of our Scented Moisturizer), the rest of the units (3 units) are FINAL SALE, this is because we cannot resell these products. The only exception is if you submit photo evidence of the product being not as stated on our website.
You can always contact us for any return question at info@getanml.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@anml.us.